🛡️ Responsible Gaming

Korkiya Responsible gaming — keep the fun, keep the limits

At Korkiya, betting is a form of entertainment — not a source of income. We want you to play in a healthy way, make informed decisions, and seek help when you need it. All responsible gaming tools on Korkiya are available free of charge.

Korkiya's protection tools

Set Your Own Deposit Limit

Session Time Reminder

Activate cooling-off period

Self-exclusion at any time

24/7 Support in Bengali

Korkiya's Six Commitments to Responsible Gaming

The steps Korkiya takes to support the wellbeing of every member.

Personal Limit Settings

Set your own daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period — so you never act on impulse.

💰 Stay in Control of Your Budget

Time limits & reminders

Set a limit on how long you play in one session — when time is up, Korkiya will remind you. This feature helps you avoid extended sessions.

⏱️ Session Reminder

Cooling-off period

If you feel like you need a break, take a cooling-off period of 1 day to 6 weeks. During this time, access to betting and the casino is suspended — giving you space to clear your head.

🧘 1 day to 6 weeks

Self-exclusion

For a long-term break, close your account for 6 months to 5 years. Even if you request to reopen it yourself during this period, it won't be possible — that's what makes it effective.

🔒 Long-Term Protection

View Betting History

See exactly how much you've deposited, won, and lost — all in one place. Knowing your own numbers helps you make informed decisions.

📊 Transparent Statistics

Path to Professional Help

If you're concerned about your betting habits, the korkiya support team can connect you with professional assistance. There's no shame in asking — it takes courage.

🤝 Professional support

🔍 Check yourself

If any of the questions below make you think "yes," take a moment — it may be time to seek help.

Do you bet again to win back money after a loss — and often find yourself stuck in that cycle?

Do you find it hard to stop thinking about betting or the casino?

Are you hiding your betting activity from family or friends?

Have you deposited more than your set budget on more than one occasion?

Do you feel restless or irritable when you're not betting — and only feel at ease when you're playing?

Are you relying on betting winnings to cover expenses or pay off debt?

Answered "yes" to one or more questions? Contact Korkiya support now or activate self-exclusion. If things feel out of control, we're here to help.

Core Principles of Responsible Gaming

Responsible gaming at Korkiya is more than following rules — it's a mindset.

🎯

Treat It as Entertainment

Think of betting like buying a movie ticket — spend for the enjoyment, not for the expectation of a return.

💸

Only what you can afford to lose

Never bet with household money or borrowed funds. Only stake what you can afford to lose.

⏰

Set Your Time & Limits in Advance

Before you start playing, decide how long you'll play and how much you're willing to spend — then stick to it.

🚫

Don't Chase Your Losses

Chasing losses by placing bigger bets to win back what you've lost is the most dangerous habit of all.

🧠

Play Smart, Not on Impulse

Placing bets when you're angry, frustrated, or overly excited increases the risk of poor decisions.

Korkiya's protection tools — how to use them

Each tool is available directly from your account settings.

💰

Deposit limit

Set daily, weekly, or monthly deposit limits.

Log in to your account
Go to "Settings" → "Responsible Gaming"
Select "Deposit Limit"
Enter the amount and press "Set"
Takes effect immediately

⏸️

Cooling-Off

Take a short break — from 1 day up to 6 weeks.

Go to account settings
Choose a "Cooling-Off Period"
Select break duration
Confirm — starts immediately
Reopens automatically when the period ends

🚪

Self-exclusion

For a longer break, self-exclude for 6 months to 5 years.

Go to Settings → "Self-Exclusion"
Choose a duration (6 months / 1 / 3 / 5 years)
State a reason (optional)
Confirm — takes effect immediately
Cannot be lifted before the period ends

📊

Activity history

View all your transactions and betting records.

Go to Account → "History"
Select a date range
View deposits, withdrawals, and bets
Download in CSV or PDF format
All information available in Bengali

🌱 Why responsible gaming matters

Online betting is growing rapidly in Bangladesh. Millions of people bet on cricket matches, spend time on slots, and dream of hitting the jackpot. For most, it's genuine entertainment — a bit of excitement, a bit of fun. But for a small number of people, it can slowly become a problem.

At Korkiya, responsible gaming isn't just about putting up a page. It's a daily practice — built into every feature, every support conversation, every policy decision. Our goal is a platform where enjoying yourself is easy and running into trouble is hard.

Betting addiction in the Bangladesh context

Betting addiction is still rarely talked about openly in Bangladesh. Many people stay silent out of shame — keeping it from family, never admitting it to friends. But hiding the problem only lets it grow.

Korkiya wants to change that culture. Reaching out to our support team is not a sign of weakness — it takes courage. We don't judge anyone; we're just here to help.

Good to know: Betting addiction is a recognised mental health condition. It's not a lack of willpower — it's the result of changes in the brain's reward system. Recovery is possible with professional help.

⚙️ Detailed rules for limit settings

Korkiya's limit system is designed to provide real protection — without being intrusive.

Tools	Duration Options	Effective Date	Reversal Period
Reducing Your Deposit Limit	Daily / Weekly / Monthly	Instant	After 24 hours
Increasing Your Deposit Limit	Daily / Weekly / Monthly	After 24 hours	—
Bet limit	Per Bet / Daily	Instant	After 24 hours (to increase)
Cooling-Off	1 day / 1 week / 6 weeks	Instant	Auto-renews at Expiry
Self-exclusion	6 months / 1 / 3 / 5 years	Instant	Not possible before the period ends
Session time reminder	30 Minutes / 1 / 2 / 3 Hours	Instant	Change Anytime

Please note: While self-exclusion is active, Korkiya will not send any promotional emails or notifications. This is part of our policy.

👨‍👩‍👧 Family protection

Parents also have a role in keeping minors away from betting. Korkiya offers some guidance:

Log out of the Korkiya app or site on any device shared with family members.
Keep your password out of reach of children and teenagers.
Use your device's parental controls — many Android phones include this feature for free.
If something seems off, let us know at support@korkiya.best — we'll verify your account.

📞 Where to get help

Don't try to handle a betting problem on your own — help is available. There are options beyond Korkiya too:

Korkiya support: support@korkiya.best — write to us in Bengali and we'll get back to you.
Family & Trusted Friends: Talk to someone close about what you're going through — carrying it alone is hard.
Counselor or Psychologist: Professional help is the most effective option for addiction counselling.

Remember — asking for help is not a sign of weakness. It's the smartest thing you can do.

Warning signs — stop if you notice these

Recognising the early signs of a betting problem makes it much easier to address.

Increased betting

You no longer enjoy betting unless you're wagering more than before — the threshold keeps creeping up.

Mood dependency

Feeling bored, restless, or irritable when not betting — and only feeling better once you play.

Keeping secrets

You're hiding your betting activity from family or friends, or lying about it.

Chasing losses

You're placing more bets trying to win back what you've lost — and finding yourself caught in that cycle again and again.

Financial pressure

You're relying on betting winnings to pay bills or debts, or placing bets with borrowed money.

Relationship Strain

Betting is causing arguments or growing distance between you and your family or friends.

Frequently Asked Questions

Frequently asked questions about support and tournaments.

Korkiya's support is genuinely available 24 hours a day, seven days a week — even at 3 in the morning. Here are your contact options: Live Chat is the fastest — click the chat button in the bottom-right corner of the site and you'll typically be connected to a Bengali-speaking agent within 2–5 minutes. For email, reach us at support@korkiya.best — general queries are usually answered within 2–4 hours, and more complex issues within 24 hours. WhatsApp is also available — you'll find the number in the "Support" section after logging in. For urgent matters (account issues, suspicious transactions), go with Live Chat as it's the quickest channel. All channels are fully available in Bengali — no English required.

The rules for Korkiya's tournaments and leaderboard events are detailed on each event's page, but the general structure works like this: most Sports Betting tournaments award points based on total wager amount or number of wins within a set time frame. Casino leaderboard rankings are typically determined by total wagering volume (turnover) — wins or losses do not directly affect your ranking. Once a tournament ends, prizes are distributed according to the leaderboard — usually credited directly to account balances within 24–48 hours. In the event of a tie, the player who reached the qualifying score first takes the higher position. Eligibility requirements and specific wagering conditions vary by event — visit the "Promotions" section to read the rules for any ongoing tournament.